Efficient & identity-enhancing law execution in the municipality of mid-sized towns

Public services are specified by legal regulations. Legislators enact legal norms to define services that are subsequently provided by municipalities. Many of the implementing authorities individually analyze legal texts in order to derive implications for their actions, for instance, to determine required form fields and to design internal processes. This results in redundant efforts, which mid-sized towns in particular can afford less than large cities due to their limited financial resources. In addition, mid-sized towns have to implement the central requirements on the one hand, while on the other hand they want to preserve and emphasize their identity, individuality and independence. Mid-sized towns have a strong local patriotism, but often do not have the financial means to strengthen their own identity through marketing activities. This is where a town's agency is called upon to position itself as a regional player, i.e. to demonstrate its capabilities. The resource-saving accentuation of the local identity is of essential importance, especially for mid-sized towns. Therefore, this sub-project develops a semi-automatic method that supports and simplifies law execution in public organizations with the help of reference models in such a way that redundant workloads are reduced and at the same time the local identity and logic of a mid-sized town are strengthened. This sub-project uses a design-oriented approach that goes through the phases of analysis, design (concept and demonstrator), evaluation, and diffusion, as it is common in information systems research.